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Privacy Policy

Published on: 04/01/2018

This Privacy Policy applies between you, the User of this Website, and SureSpecs Ltd, the owner and provider of this Website.  SureSpecs Ltd takes the privacy of your information very seriously.  This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

If you do not want your Data processed by SureSpecs Ltd using the following Policy, please do not register on the site or send emails to SureSpecs Ltd.

 

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of SureSpecs Ltd and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

 

This Website collects some Personal Data of its Users

Personal Data

The Personal Data and Browser Data (hereinafter collectively referred to as “Data”), automatically collected from this website (hereinafter the “Site”), by means of automated systems or freely entered by the User or the Interested Party, are collected for the purposes and processed as follows below.

 

Parties processing the data: owner of the Data Processing System

SureSpecs Ltd, Old Town Court, 10-14 High Street, Old Town, Swindon, Wiltshire SN1 3EP
info@surespecs.com

 

Kinds of Data

The Data that may be collected by this Site is Data regarding your identity, such as name, address, postcode.  We are also collecting your prescription Data.  This Data can be provided either through the Website, telephone, post or by fax.  When navigating on our site, Data will be collected by our servers or by Cookies when you are browsing our site.  Data will be collected by the Website when you are registered on to the Website.  We will store this information for the minimum amount of time that is necessary to fulfil any services and orders.

 

Cookies and How We Use Them

Cookies are unique identifiers that we transfer to your computer to enable our systems to recognise your device and to make the experience of using the website faster and easier.  Some Cookies will only last for a limited time and some will remain on your computer until you remove it.  If you do not want this Website to place Cookies on to your computer, then you can select this option within your internet browser.  There is an option to disable or reject Cookies.

 

Mode and Place of Processing of the Information Obtained

Method of Processing

The Data Controller processes the Data of the Interested Parties and Users in a lawful and proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification or unauthorised destruction of the Data.  Processing is carried out using computers and / or telematic means, with organisational methods and logics strictly related to the stated purposes. In addition to the owner, in some cases, access to the Data may be available to personnel involved in the organisation of the Site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Managers by the Owner of the Processing procedure. The updated list of Managers can be requested from the Owner by contacting the above address at any time.

 

Place

The Data is processed at the headquarters of the Data Controller.

 

Time

The Data is kept for the time necessary to perform the service requested by the User, and the User can always ask for removal from the servers of the Site for legitimate reasons.

 

The Use of the Collected Data

The Date concerning the User or the Data Subject are collected to allow:-

 

Links to Other Websites

This Website may, from time to time, provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites.  This Privacy Policy does not extend to your use of such websites.  You are advised to read the Privacy Policy or statement of other websites prior to using them.

 

Services Provided by this Website

The use of Data for additional purposes by the Data Controller, or for services for which it is necessary to collaborate with third parties, listed below, may in some cases require the free and specific consent of the User or the Interested Party.

 

Security

Data security is of great importance to SureSpecs Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.  If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.  We endeavour to do our best to protect your personal Data.  However, transmission of information over the internet is not entirely secure and is done at your own risk.  We cannot ensure the security of your Data transmitted to the Website.

 

Mailing

Contact form (This Website)

The User who fills the Contact form with his Data authorises the Site to use them to reply to the requests of information, quote or any other kind indicated by the form’s heading.?The personal data collected are: First Name, Last Name, Address, Email and Phone number.

 

Post & Direct Mail

If you wish to change your mailing preferences, please email info@surespecs.com.

 

The Rights of Interested Parties

Those persons to whom the Data refer, have the right, at any time, to obtain confirmation of the existence or otherwise of information by consulting the Data Controller, to learn about their contents and origin, to verify their accuracy or to ask for their integration, cancellation, update or correction, their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons.  Requests should be sent to the Data Processor at the address above.

 

Personal information

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

 

Browsing Details

Details collected automatically from the site, including the IP addresses or domain names of the computers utilised by the users who connect to the site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of provenance, the features of the browser and the operating system utilised by the visitor, the various time details per visit (for instance the time spent on each page) and the details about the path followed within the site with special reference to the sequence of pages visited, other parameters about the operating system and the user’s IT environment.

 

User

Means the individual user of the Site’s services or products.

 

Interested Party

Indicates the subject to which the Personal Data refers, using the services or the products of the site.

 

Data Processor

The natural person, legal person, public administration or any other organisation, association or organisation designated by the Data Controller for the Personal Data processing system.

 

Data Controller

The natural person, legal person, public administration or any other organisation, association or organisation with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Site.

 

Legal Information

This privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of cookies.  This privacy statement applies solely to the Site and is not meant to refer to other sites whose links are possibly contained therein.

 

Changes to this Privacy Policy

SureSpecs Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

 

Cookie Policy

As with most internet based services we will store small amounts of data on your machine to allow us to provide you with a consistent and user friendly experience, this includes small files known as cookies.

These pieces of information are used to improve services for you, for example…

You can learn more about cookie from the following article, Internet Browser cookies.

SureSpecs use of cookies

First-party cookies

These cookies are used to remember your selections or preferences that you've already made when looking at information or using a service.

Name Expires Purpose
currentFS When your browsing session ends. Stores your currently selected font size used for the accessibility tools to ensure each page is displayed using your selected font size.
currentSS When your browsing session ends. Stores your currently selected stylesheet, used for the accessibility tools to ensure each page is displayed using the theme you have selected.
currentMS When your browsing session ends. Stores your currently selected navigation stylesheet, used for the accessibility tools to ensure each page navigation is displayed using the theme you have selected.
shop-listing 1 year from date created. Stores your prefered shop listing view e.g. grid view, text only list, etc so when you next visit the shop if the link does not specify a view your selected view will be used to show the listing.
shop-perpage 1 year from date created. Stores your selected results per page for shop listing, this means that when visiting the shop listing page if you have selected to view 30 results per page next time you visit it will automatically load 30 results again rather than the default.
userdetails 1 day from date created. Stores your email address used to login to the site.
Cart 1 month from date created. Stores items added to your cart during your browsing session allowing you to leave the site and come back at a later point and still retain products in your cart.
cookieaccept 3 months from date created. Stores your agreement to the cookie policy (implied by closing the cookie warning pop up) to prevent it from being shown repeatedly after you have agreed to accept the cookie requirement.
Local Storage Varies Some parts of our site will use local storage functionality of your browser to store chunks of repeatedly used data from some systems, an average user will never have local storage used by our site as most data is provided in an on demand fashion but users using advanced functions will have some tabular data stored in local storage to speed up their browsing experience.
3rd party cookies

Due to this website using some external services and functionality some additional cookies are created to keep these facilities working correctly.

Name Expires Purpose
.ASPXAUTH When your browsing session ends. Used to maintain an anonymised user session by the server.
ASP.NET_SessionId When your browsing session ends. Used to maintain an anonymised user session by the server.
_ga 2 years from date created. Google Analytics cookie used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_gid 2 years from date created. Google Analytics cookie used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.